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At Vellara, operated by [Your Company Name], we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or use our services. By accessing or using our website, you agree to the terms described in this policy.
We collect information directly from you and automatically when you use our services. Information you provide includes your name, email address, contact details, and any other information you submit when creating an account, making a purchase, or contacting us. If you choose to pay for a service, we may also collect billing details and payment information, though payments are processed securely through third-party providers. We also collect information automatically, such as your IP address, device type, browser details, and usage activity on our site. This may include data about pages visited, features used, and general usage patterns, which help us improve our services.
We use your personal information to provide and improve our services, process transactions, manage accounts, and communicate with you about updates, offers, or support requests. We may also use your information to personalize user experiences, enhance website functionality, and analyze service performance. Some information is used to comply with legal obligations, enforce our terms, or prevent fraudulent or unauthorized activities. All data processing is conducted on a lawful basis, which may include your consent, contractual necessity, or legitimate business interests.
We do not sell your personal data to anyone. However, we may share certain information with trusted third parties that assist us in operating our website, processing payments, providing customer support, or analyzing performance. These service providers are obligated to handle your data securely and use it only as directed by us. We may also share information when required by law, to respond to legal processes, or to protect our rights, property, or users. In the event of a business merger, acquisition, or sale, your information may be transferred as part of that process, but we will notify you before such a transfer occurs.
Our website uses cookies and similar technologies to remember user preferences, improve performance, and understand visitor behavior. Cookies help us maintain sessions, analyze traffic, and deliver personalized experiences. You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, some parts of the website may not function properly if you choose to disable them.
Vellara may include links or integrations with third-party websites, applications, or tools. These third parties have their own privacy practices, and we are not responsible for their policies or actions. When you interact with these external services, their respective privacy policies will govern how your information is handled. We encourage you to review those policies before providing any personal data to such sites.
We take appropriate measures to protect your information against unauthorized access, alteration, or destruction. This includes encryption technologies, secure servers, and restricted data access. Despite our efforts, no online platform is entirely free of risk, and we cannot guarantee complete security. You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately of any suspected unauthorized use of your account.
We keep your personal information only for as long as necessary to fulfill the purposes for which it was collected. Once the data is no longer required, we securely delete or anonymize it. In some cases, we may retain data to meet legal, regulatory, or contractual obligations.
Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to access, correct, delete, or restrict processing of your data, as well as the right to withdraw consent or request a copy of your information in a portable format. To exercise any of these rights, please contact us at privacy@vellara.io. We may require proof of identity before responding to such requests to protect your security.
Your information may be stored or processed in countries outside your own, including locations where data protection laws may differ from your jurisdiction. In such cases, we take steps to ensure your data remains protected through appropriate safeguards and legal mechanisms that comply with applicable privacy laws.
Our services are not designed for individuals under the age of sixteen. We do not knowingly collect personal data from minors. If you believe that a child has provided personal information to us, please contact us immediately, and we will take steps to delete that information.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your data.
If you have questions, concerns, or requests related to this Privacy Policy or how your information is handled, please contact us at:
Email: privacy@vellara.io
Company: [Your Company Name]